Terms of service

Welcome to Sciwell. These Terms & Conditions govern your access to and use of our website, products, services, and digital experiences available at https://www.sciwell.in ("Website").

By accessing or using this Website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the Website.

1. Definitions

Throughout these Terms & Conditions:

  • "Sciwell", "Company", "We", "Us", and "Our" refer to Sciwell.
  • "User", "Customer", "You", and "Your" refer to anyone accessing or using this Website.
  • "Products" include wellness supplements, skincare, haircare, wellness bundles, and related products sold by Sciwell.
  • "Services" include the Sciwell Index, Start My Protocol assessment, educational content, and other digital wellness experiences.

2. Acceptance of Terms

By using our Website, you confirm that you:

  • Are at least 18 years of age or using the Website under parental or legal guardian supervision.
  • Agree to comply with these Terms & Conditions.
  • Agree to provide accurate and complete information while placing orders or using our services.

3. Website Usage

You agree not to:

  • Use the Website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Copy, reproduce, distribute, or exploit Website content without written permission.
  • Upload malicious software or interfere with Website functionality.

Sciwell reserves the right to suspend or terminate access for misuse of the Website.

4. Products & Wellness Information

Sciwell products are intended to support general wellness.

The information provided on this Website, including the Sciwell Index, Start My Protocol assessment, blogs, educational content, and wellness recommendations, is intended for informational purposes only.

Our products, services, and recommendations are not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

Customers should consult a qualified healthcare professional before beginning any wellness or nutritional program, especially if pregnant, nursing, taking medication, or managing a medical condition.

5. Personalized Protocol Recommendations

Sciwell may provide personalized product recommendations based on responses submitted through wellness questionnaires, including the Sciwell Index and Start My Protocol.

These recommendations are generated using predefined wellness logic and customer-provided information and should not be interpreted as medical diagnosis or professional healthcare advice.

6. Pricing & Payments

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.

Sciwell reserves the right to:

  • Change prices without prior notice.
  • Modify promotional offers.
  • Correct pricing errors.

Payments are processed through secure third-party payment gateways. Sciwell does not store sensitive payment information.

7. Orders

Sciwell reserves the right to:

  • Accept or reject any order.
  • Cancel orders due to product unavailability.
  • Cancel orders involving suspected fraud or unauthorized transactions.
  • Limit product quantities purchased per customer.

Customers will be notified if an order cannot be fulfilled.

8. Shipping & Delivery

Orders are processed within the timelines communicated on the Website.

Delivery timelines may vary depending on:

  • Customer location
  • Courier availability
  • Public holidays
  • Weather conditions
  • Unforeseen logistical delays

Sciwell is not liable for delays caused by third-party courier services.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products that have been opened, used, damaged after delivery, or purchased during final sale promotions may not be eligible for return unless otherwise specified.

10. Intellectual Property

All Website content including:

  • Logos
  • Brand assets
  • Images
  • Product designs
  • Graphics
  • Videos
  • Website layouts
  • Copywriting
  • Blog content

is the exclusive property of Sciwell and is protected under applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

11. User Reviews & Comments

Users may submit reviews, comments, and feedback.

By submitting content, you grant Sciwell a non-exclusive, royalty-free license to use, reproduce, publish, modify, and display such content for promotional or operational purposes.

Sciwell reserves the right to remove any content that is:

  • Offensive
  • Misleading
  • Defamatory
  • Illegal
  • Spam
  • Infringing upon third-party rights

12. Hyperlinking

Third-party websites may link to Sciwell provided such links:

  • Are not misleading.
  • Do not imply sponsorship or endorsement.
  • Do not damage Sciwell's reputation.

Sciwell reserves the right to request removal of unauthorized links.

13. Privacy

Your use of this Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection, storage, and processing of information as described in our Privacy Policy.

14. Cookies

Sciwell uses cookies and similar technologies to:

  • Improve Website functionality
  • Enhance user experience
  • Analyze Website traffic
  • Personalize content

By continuing to use the Website, you consent to our use of cookies.

15. Disclaimer

Sciwell makes reasonable efforts to ensure the accuracy of information published on this Website.

However, we do not guarantee that:

  • All information is complete or error-free.
  • The Website will operate without interruption.
  • Products will always be available.

All Website content is provided "as is" without warranties of any kind.

16. Limitation of Liability

To the maximum extent permitted by law, Sciwell shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits.
  • Data loss.
  • Business interruption.
  • Delays caused by third-party services.
  • Customer decisions based on Website content or wellness recommendations.

17. Changes to These Terms

Sciwell reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised effective date.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Delhi.

19. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Sciwell
📧 Email: sciwellheathcare@gmail.com
🌐 Website: https://www.sciwell.in
📍 Phone no: +91 91543 91543